CML AUTOMATION Services

Maintenance, training, technical support

RELIABLE SERVICE AND PARTNERSHIP

Our expert services cover everything from installation to training and from preventive maintenance programs to spare parts services. As our customer you can concentrate on your core business knowing that we keep your systems performing productively.

 

  • Installation services
  • Updates and upgrades
  • Technical support – up to 24/7
  • Preventive maintenance
  • Repair services
  • Spare parts
  • Support and maintenance contracts
  • Training

MAINTENANCE AND SPARE PART SERVICES Our services include both system repairs and preventive maintenance, as well as individual spare parts and spare part packages.

TECHNICAL SUPPORT Our technical support is available whenever the situation demands – if necessary, around the clock.

SERVICE AGREEMENTS Service and support agreements establish schedules for regular maintenance and define service level for technical support.

TRAINING SERVICES User training provided during installation familiarises users with the system's operation, while maintenance training supports system upkeep activities.

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Services

SERVICE AND MAINTENANCE

Our skilled and highly qualified personnel and service network provide both preventive maintenance and repair services. In addition, our procurement channels enable us to help with sudden spare part needs, and we can provide both individual spare parts and tailor-made spare parts packages.

TECHNICAL SUPPORT

Our technical support is available whenever the situation requires it - even around the clock, if needed. Our technical support staff is a team of experienced professionals who identify and solve problems via phone, email or a remote connection. If on-site service is required, the service team will be arranged. The support and maintenance agreement ensures that problem situations are always handled within the agreed response time.

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SUPPORT AND PREVENTIVE MAINTENANCE CONTRACTS

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Our preventive maintenance program defines the service interval for the stacker cranes and thus ensures that the maintenance is done regularly and on time. The support and maintenance agreement, in turn, defines the service level for technical support – up to 24/7 if needed – and ensures that problem situations are always addressed within the agreed response time.

TRAINING SERVICES

In connection with the new installation, comprehensive user training will be provided to familiarize users with the correct and safe use of the system. It is also possible to arrange user training whenever necessary, for example in connection with the induction of new staff. The maintenance training, in turn, ensures that the customer's maintenance personnel are also aware of the essential aspects related to the system maintenance.

Inquiries

Inquiries about our services can be sent using this form. We do not send marketing letters, and you will not be added to any mailing list. We will only contact you if requested.

Contact request

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Contact us

For more information about our services, call +358 (0)291570 100 or send an inquiry using the form above.

INCREASED RELIABILITY WITH CAMLINE MODERNISATIONS!

Read more about our solutions for FMS and automated warehouse modernisations.